For Accountants
Accountants have multiple concerns: internal issues at the on the accounting firm’s network that need to be dealt with, clients you bill for your own computer services (primarily related to Quickbooks in my experience), and client issues you can’t solve in-house.
For Accountants:
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We can help secure your data. We can secure your network so access to confidential data is only allowed by those who need access, secure your laptop so information isn’t compromised if the laptop is stolen, and help you secure your e-mail so that communications with clients are never passed over the Internet as plain text.
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We can minimize the time your staff deals with technical issues so you can maximize your billings (or go home earlier). Routine operations should never require that someone lose their train of thought to fix a technical issue
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We can protect your client data by making sure backups are running regularly and are stored off-site. We can even back up your data securely over the Internet to our backup servers.
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Multiple offices can be tied together securely over the Internet via VPNs
For Clients:
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We don’t want to take away your billings by performing tasks you can do yourselves. We won’t interact with your clients in a way that damages your relationship with them.
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We can resolve most client issues, generally on the same day you call us. From virus diagnosis and removal, to repairing hardware failures, to installing inexpensive backup solutions so you don’t get blamed when your client loses 45 days of Quickbooks data, to full-blown network builds, we’re here for you and your clients.